Data protection statement

This Internet offer is operated by the Handelskammer Hamburg Service GmbH, Adolphsplatz 1, 20457 Hamburg. At this point, we inform you in accordance to §13 Telemedia Act on the nature, extent, purpose of the collection and use of personal data, as well as on any processing of data in third countries outside the European Union.


Personal data


The Handelskammer Hamburg Service GmbH is subject to the provisions of the European General Data Protection Regulation (GDPR). According to the GDPR, personal data are details of personal or material circumstances of a specific or identifiable natural person. Our website enables you to enter the following personal data to get in contact with us:


  • Data for a correct response, eg. Title
  • Personal data, e.g. First and last name
  • Communication data, e.g. Phone number, fax number or e-mail address
  • Further information, e.g. Company
  • Purpose of the survey, processing and use of this personal data


The named personal data are processed exclusively for the following purposes:


  • contact

We point out that you can withdraw your consent to us at any time with effect for the future.


System operator


Our website is hosted by Mittwald CM Service GmbH & Co. KG, Königeberger Str. 4-6. This service provider collects and stores for us the following information that your device automatically transmits:


  • Browser type / version
  • Used operating system
  • Referrer URL (the previously visited page)
  • IP address of your device
  • Host name of the accessing computer
  • Time of the server request

We use this information only for optimization and error analysis. A comparison with other data or a transfer to third parties, even in excerpts, does not take place. We reserve the right to subsequently control these data in case of suspected illegal use of our website and to pass them on to authorized third parties. The data will be deleted automatically after 30 days at the latest.


The website service is taken over by the Zeitungsgruppe Hamburg GmbH. 




Our website uses cookies to provide you with a convenient and feature-rich online service and to verify your eligibility to use the service. Cookies are text files that contain information to identify returning visitors only for the duration of their visit to the website. Cookies are stored on your computer's hard drive without damaging.


The cookies of the website contain personal data. Cookies spare you the need to enter data multiple times, facilitate the transmission of specific content and help us to identify particularly popular areas of our Internet presence. They allow us to constantly improve the structure and content of our website. The Handelskammer Hamburg Service GmbH uses so-called session cookies, which are immediately deleted when the browser is closed. We use these "session cookies" to improve our services to our visitors and to facilitate browsing our pages. Deleting or blocking these cookies does not affect the use of our site and its features. In addition, we also use cookies that are used beyond the session ("cross-session cookies"). These cookies serve the purpose of making our offer user-friendly, effective and secure.


Types: Functional Cookies


Name: Cookieinfo_click


Function: The cookie controls the display of the cookie usage notice on our website. The cookie stores the user's consent to the cookie policy


Storage duration: After one year


Name: IHK24_PROD-xxxxx


Function:  We used a load balancer to distribute the load. This cookie identifies the server you are directed to first. This ensures that no server change takes place during the session.


Storage duration: <12 hours. Will be deleted after the session.


Types: Session Cookies




Function: We use "session cookies" to improve our services to our visitors and to facilitate surfing on our sites. Deleting or blocking these cookies does not affect the use of our site and its features.


Storage duration: Will be deleted after closing your browser.


Types: Webtracking Cookies (etracker)


Name:    etcnt_ [xxxxx]


Function:   We use Etracker to gain insight into how our users interact with the services offered and the website. To collect this data and to create a usage statistics, a cookie is stored. The information collected is not personal and does not allow any conclusions to be drawn about the individual.


Storage duration:   

  • 30 days
  • 28 days


Name:    Cntcookie


Function:   opt-out cookie by etracker (contradiction for the collection, processing and use of your visitor data)


Storage period:  4 years


Types: Host only


Name:    et_id


Function:   This cookie is used for visitor recognition when the Campaign Control module is used.


Storage duration:  2 years


Name:    BT_ctst


Function:   Used to check whether cookies can be set for the visitor.


Storage duration:  Current session


Name:    BT_pdc


Function:   Gathers visitor history data (visitor is customer, visitor subscribes to newsletter, etc.).


Storage duration:  1 year


Name:    BT_sdc


Function:   Contains data for personalization (referrer, number of PIs, session duration).


Storage duration:  Current session


Name:    noWS


Function:   Used to distinguish whether functionalities for the etracker Optimiser must be provided.


Storage duration:  Current session


Name:    isSdEnabl


Function:   Checks if personalization is switched on


Storage duration:  24 hours


Third party services


Our website uses third-party content and services. These are necessary, for example, to analyze user behavior or to display geographical maps or videos. It may also happen that RSS feeds or graphics from other websites are included on this website. For this services it is imperative that the IP address has to be sent from your terminal to the third party. Wherever possible, we chose a low data protection configuration. However, we have no control whether the IP address might be saved. Below are the third-party providers which are used on this website.


Google Analytics


This website uses functions of the web analytics service Google Analytics. Provider is the Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.


However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.


You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:


Map service of Google Maps


On our website we use Google Maps (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA) to display maps and create access maps. By using this website you consent to the collection, processing and use of automatically collected and the data you enter by Google, one of its representatives, or third parties.


For Google Maps, you can find the terms of use in Google Maps Terms of Use and Privacy Policy at Google Privacy.


Google may transfer the information obtained through Google Maps to third parties, if required by law or as far as third parties process this data on behalf of Google. It can not be ruled out that Google will associate your IP address with other Google data. It is technically possible that Google could use the data obtained to identify at least one user. We have no control over personal data and personality profiles being used by Google's website users for other purposes. You can easily deactivate the service of Google Maps and thus prevent the data transfer to Google. Deactivate JavaScript in your browser. We point out, that you can not use the map display in this case. By integrating GoogleMaps into our website, Google Maps can also set cookies.


Display YouTube videos


On our web site, we may have incorporated videos from YouTube (YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., located at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA).


We have embedded our videos in the so-called "advanced privacy mode" to give you a privacy-friendly view. When you play the videos, you're connected to a YouTube server. This will tell YouTube which of our websites you have visited.


If you are logged in as a member of YouTube, YouTube will associate this information with your personal user account. When using the service, such. B. Clicking on the start button of a video will also assign this information to your user account. You can prevent this assignment by logging out of your YouTube user account and other user accounts of the companies YouTube LLC and Google Inc. before using our website and deleting the corresponding cookies from the companies. For more information about data processing and YouTube's privacy policy, please visit


By incorporating YouTube videos into our website, YouTube can also set cookies.


Data security


Unfortunately, the transmission of information over the Internet is not completely secure, which is why we can not guarantee the security of the transmitted data to our website via Internet. We protect our website and other IT systems against loss of availability, integrity and confidentiality through appropriate technical and organizational measures.


Your rights and contact options


At any time you can request information about your personal data stored by us and, if necessary, their correction and / or deletion and / or blocking. For this purpose and / or to get more information about this, please contact the contact address mentioned in the imprint.


If you have any questions, comments or inquiries regarding the collection, processing and use of your personal data, please contact us. We would like to point out that you can revoke any consent granted to us at any time with effect for the future.


Data protection officer of the Handelskammer Hamburg Service GmbH is:


Christian Graf, Head of Law, Expertise, Dispute Resolution


E-mail: datenschutz(at)hk24(dot)de


Tel .: +49 40-36 138-344


Changes to this privacy policy


We reserve the right to change this Privacy Policy at any time with future effect. The current version is available on our website. Please visit our website regularly and inform yourself about the applicable data protection regulations.


Contradiction advertising emails


The use of published contact information in the imprint for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.